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Please review our FAQs section for answers to common problems.
If you review the FAQs and don’t find the answer to your question, please contact either your local office or contact our technical support department.
Human Kinetics - USA (Home Office) Technical Support Information and Hours of Operation
To contact via phone:
1-800-747-4457, press 4 and choose the option from the following menus that best serves your needs. Monday - Friday, 8:00am through 5:00pm CDT, except Holidays.
To contact us via email, please choose from the following options: For key code and product access support, please click here. For journals support, please email HumanKineticsJournals@subscriptionoffice.com. For e-book and all other inquiries, please click here.
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Welcome to the Human Kinetics Legacy Platform Online Product Access Steps
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▾ Sign into My Account
Are you an existing customer? You will need to sign in using your email and password for our legacy website.
Did you just make your first purchase with Human Kinetics? If you just made your first purchase, you will first need to reset your password.
Once you have reset your password, you can access your courses on the "My Courses" page here: http://education.humankinetics.com/my-courses
How reset your password
To reset your password, click here: http://www.humankinetics.com/reset-password. You will usually receive the reset password email within 30 minutes. Please check your spam and junk email folders for the password reset email.
▾ Access your online courses and print certificates
For Returning Users
To view the list of courses and exams that you currently have access to, please sign in.
For New Users
- When purchasing a digital product from our website (US.HumanKinetics.com or Canada.HumanKinetics.com), you will receive an automatic confirmation email. (If you do not see the email message, please check your spam folder.)
- The email message will contain a temporary password and a link to access your purchased digital products on this legacy platform.
- Sign in.
- Follow the instructions in the email message to reset your password. This account will be different from your US.HumanKinetics.com account.
- Access your digital products by clicking on the link in the email message or by going to My Courses.
View a tutorial on how to access an online course.
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Shopping on Human Kinetics? Check out our new stores:
Please check out our new stores:
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